When Non-Governmental Organizations (NGOs) Integrate Supply Chain Plans with Government: An Enviable Silent Blue Print at Trōcaire Rwanda
This paper explores the genesis of relationships between NGOs and government in the context of delivery of public services that is conceptualized as a supply chain. Existing research reveals that traditionally the relationships between governments and NGOs has been dominated by adversarialism, denying citizens the value that would be retrieved from public service supply chains if the two actors worked in partnership. Based on interviews, focus group discussion and review of documents, the study finds that despite the traditional state of relationships between NGOs and government, a new trend is emerging. This is enabling citizens to achieve more in the public service supply chains in developing countries such as Rwanda. The outcome of this paper points to the fact that government and NGOs should model partnerships to deliver public services that cause impact on citizens welfare. This paper is relevant as it proposes a new kind of partnership that enables citizens to achieve extra out of public service delivery supply chains amidst increasing financial difficulty for government to deliver public services on their own.
Non-Governmental Organizations, Government Partnership, Public Service Delivery, Supply Chains
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